Firmdale Hotels partnered with BB Merchant Services to independently review their acquiring costs, despite being broadly satisfied with their existing provider.
The outcome?
✔ 29% reduction in acquiring margin
✔ Lower terminal rental fees
✔ Flexible renewal on short contract terms
✔ No provider change required
“We were very pleased with the outcome. BB Merchant Services were responsive, flexible, and clearly experts in their field.”
🗣️ Malcolm Soden, Finance Director, Firmdale Hotels
Whether you are mid-contract or have recently renewed, our market benchmarking can help uncover savings and ensure you’re not overpaying, often without needing to switch providers.
📄 Read the full Hospitality Pack here

